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01 Loan payments

Recurring Payments With Square: Plans, Fees, and Setup

Guide 01-11330 · Updated · Step by step

Yes. Square supports recurring payments through tools such as recurring invoices and subscriptions, allowing a business to charge a customer automatically on a schedule or send an invoice that repeats. The right setup depends on whether you need a fixed subscription, an ongoing service charge, or a recurring bill the customer reviews and pays.

How recurring payments work with Square

A recurring payment is a series of charges made on an agreed schedule using a payment method the customer has provided or saved. In Square, the schedule and payment experience depend on the product you use. A subscription is generally designed for a defined offering billed at regular intervals; a recurring invoice is suited to repeat billing where the customer may receive an invoice and pay it, or where automatic payment is enabled if available for that setup.

For example, a studio might charge a member a set amount each month for access. A consultant who bills a client for a monthly service could instead create a recurring invoice. A business should confirm that the selected tool supports its needed billing frequency, customer notification, automatic collection, and changes to the amount before relying on it.

Recurring billing is not the same as a one-time card payment saved for convenience. It creates an ongoing arrangement, so the customer should be told the amount or how it is calculated, the billing frequency, when charges begin, and how to cancel or change the arrangement.

Subscriptions, recurring invoices, and other options

  • Subscriptions: Useful when you sell a repeatable service or product for a recurring amount, such as monthly membership or a regular delivery. Subscription features can include a defined billing interval and customer management options; exact capabilities depend on Square’s current product and account configuration.
  • Recurring invoices: Useful for repeat work or bills where sending an invoice is part of the process. Depending on the invoice settings and available features, customers may pay each invoice themselves or an eligible payment method may be charged automatically.
  • Point-of-sale or online checkout: A regular checkout is normally for a single transaction. To create repeat charges, use a recurring-billing feature rather than assuming a saved card will be charged again automatically.

Square’s product names, availability, and options can change. Check the current dashboard and Square documentation for your country and account before choosing a workflow; do not assume that every type of recurring schedule or payment method is available everywhere.

Setting up a recurring charge

The broad setup process is to create the billing arrangement, choose its schedule and amount, associate it with the customer, and review the customer-facing terms before sending or activating it. Menus and labels may vary across Square products, so follow the current instructions shown in your account.

  1. Choose the appropriate subscription or recurring-invoice tool for the service being billed.
  2. Set the amount, billing interval, start date, and any end date or trial terms that apply.
  3. Add the customer and provide a clear description of what the recurring charge covers.
  4. Choose whether the customer receives an invoice to pay or whether an eligible payment method is charged automatically.
  5. Review the schedule, notifications, cancellation process, and any applicable taxes or other line items before sending the arrangement.
  6. Check the resulting transaction and billing status in Square after the first scheduled attempt.

Before turning on automatic collection, make sure the customer has agreed to the arrangement and has a practical way to manage or cancel it. Keep a record of the agreed amount, frequency, start date, and any changes. If the charge can vary, explain how the amount is determined rather than presenting it as a fixed price.

Fees and payment details

Square processing fees depend on the product, payment method, location, and applicable pricing terms. A recurring transaction may be processed under a different rate or fee category than another type of payment, and subscription or invoicing products may have their own terms. There is no single fee that applies to every Square recurring payment. Check the current pricing page and the terms for the specific feature in your country, and account for processing costs when setting prices.

Also distinguish payment processing from the subscription price charged to the customer. Your customer-facing amount is the amount in the billing arrangement; Square’s processing charge is a separate business expense deducted or billed according to the applicable terms. Taxes, refunds, disputes, and failed-payment handling can affect the final amount you receive. For an exact fee estimate, use the current rates that apply to your account and payment type rather than relying on an old example.

Failed charges, changes, and cancellations

A recurring payment can fail because a card is expired, a bank declines it, the payment details have changed, or a temporary processing issue occurs. A failed attempt does not necessarily mean the subscription or invoice has been cancelled. Check the payment and billing status in the Square account, follow the available retry or notification process, and contact the customer when appropriate. Avoid repeatedly attempting a charge without considering the customer’s instructions and the product’s retry settings.

When a price, frequency, or service changes, communicate the change before it takes effect and update the billing arrangement using the relevant Square controls. For cancellation requests, confirm whether the arrangement is cancelled immediately or at the end of a paid period, then verify its status. Do not assume deleting a customer profile, removing a card, or stopping an invoice automatically cancels every related subscription.

Customer consent and account safety

Recurring charges involve ongoing access to payment details, so clear consent and careful account handling matter. Explain the billing schedule and amount before enrollment, give customers a way to ask questions or stop future charges, and send accurate receipts or notices. Follow Square’s current requirements and applicable rules for your business and location; this overview is not legal guidance.

Use Square’s payment tools rather than storing card numbers in spreadsheets, email, or other unsecured records. Limit account access to people who need it, use available security features, and review transactions for unexpected activity. If you believe a payment or account has been compromised, use Square’s official support and security channels promptly.

Frequently Asked Questions

Can Square charge a customer automatically every month?
Square offers recurring-billing tools that can support scheduled automatic charges, subject to the product, payment method, location, and account settings. Confirm that automatic collection is enabled and that the customer has agreed to the recurring arrangement.

Can I use Square recurring payments for invoices?
Recurring invoices can be used for repeat billing. Depending on the setup, the customer may pay each invoice or an eligible saved payment method may be charged automatically. Check the invoice settings and current feature availability in your account.

Does Square charge a separate monthly fee for recurring payments?
Costs vary by product, payment type, location, and current terms. Some charges may relate to processing, while a particular software feature may have separate pricing. Review the current pricing details for the exact Square product you plan to use.

What happens if a recurring Square payment is declined?
The scheduled attempt may fail, and the billing status may show that action is needed. Check the payment record and available retry settings, then notify the customer if needed. A declined payment should not be treated as proof that the customer cancelled.

How do I stop a Square recurring payment?
Cancel or pause the relevant subscription or recurring billing arrangement in the applicable Square tool, then confirm the updated status. The steps and timing depend on the product; tell the customer when the cancellation takes effect and check for any separate open invoice.

Related

General steps for current mainstream versions; menus can differ by device and version. See the disclaimer or report an error.

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