1. About HDFC Home Loan Portal

The HDFC Bank Home Loan Customer Portal allows existing home loan customers to access their loan details, make payments, view statements, and manage their account online.

2. How To Login

• Enter your Customer ID or registered username
• Enter your password
• Click the Login button
• First-time users may need to register first

3. Features Available

Account Features:

• View loan balance and details
• Check payment history
• Download statements
• Make online payments
• Update contact information

4. Troubleshooting

Common Issues:

• Forgotten password - use the password reset link
• Account locked after multiple failed attempts
• Browser compatibility issues

5. Frequently Asked Questions (FAQ)

Q1: What if I forget my username?
A: Contact HDFC customer support with your loan account details to recover your username.

Q2: Is there a mobile app available?
A: Yes, HDFC provides mobile banking apps with home loan access for both Android and iOS.

Q3: Can I make partial payments through the portal?
A: Yes, the portal allows both EMI payments and partial prepayments.

Q4: How secure is the portal?
A: HDFC uses 256-bit SSL encryption and two-factor authentication for security.

Q5: What browsers are supported?
A: Latest versions of Chrome, Firefox, Safari and Edge are supported.